Deluxe Double Room Jacuzzi
- 1 King-size bed
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Grupotel Mayorazgo
A 4-star hotel on Flor Baja, steps from Gran Via, with a Madrid-themed personality and a dedicated team.
- Central location near Gran Via and Callao
- Themed interior with live piano music
- Attentive, trusted service
8.7
Great
8937 reviews
Booking.com 8.7 · 8937 reviews
About
Grupotel Mayorazgo
Grupotel Mayorazgo sits on Flor Baja, a short walk from the buzz of Gran Via and Callao station. The hotel wraps its four-star service in a Madrid-inspired theme that shows up in the decor, the staff's dressing, and even the tunes in the elevator. It's an older building, kept clean and comfortable, with a 24-hour reception and a range of practical touches from currency exchange to an EV charging point.
Guest rooms span from economical singles to a Deluxe Double with a jacuzzi, and several include terraces or city views. The on-site restaurant gets consistent praise for its breakfast, and the lobby has live piano music. With a rating of 8.7 from 8,937 reviews, it's a solid, central choice that leans on warm service and a distinct sense of place.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location off Gran Via — Guests repeatedly call out the convenience—short walks to Plaza de España, Callao station, shops, and theatres.
- Distinct Madrid-themed character — From the facade to the staff's dress and the piano in the lobby, the hotel's identity leaves an impression beyond standard chain stays.
- Strong service and trust — Guests highlight helpful, attentive staff and extra touches, from confirming reservations in advance to arranging airport transfers at the same price as a taxi.
–
Worth weighing
3 to weigh- Rooms and dining have room to improve — While the hotel scores 8.7 overall, the rooms/cleanliness and dining categories each sit at 7, suggesting these areas meet expectations but don't shine.
- An older building — One review notes it's an older hotel—clean and central, but not brand-new throughout, so some fixtures may feel dated.
- No pets and smoking-free — If you're travelling with a pet or a smoker, this hotel isn't an option—policies are strict on both.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double Room Views
- 2 Single beds
- Shower
- Heating
- Air conditioning
Premium
- 2 Single beds
- Shower
- Heating
- Air conditioning
Double or Twin Room
- 2 Single beds
- Heating
- Air conditioning
Premium Double Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Double
- 2 Single beds
- Heating
- Air conditioning
Triple Room
- 3 Single beds
- Heating
- Air conditioning
Economy Double or Twin Room
- 2 Single beds
- Heating
- Air conditioning
Single Room
- 1 Single bed
- Heating
- Air conditioning
Double or Twin Room Terrace
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Standard Quadruple Room
- 2 Single beds
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Currency exchange
- Luggage storage
- No smoking on site
- No pets allowed
- Security
- Smoke detectors
- Fire extinguishers
- Key card access
- Electric vehicle charging station
Food & Drink
- Restaurant
- Snack bar
- Bar/Lounge area
- Coffee shop
- In-room breakfast
- Special diet menus
Business & Services
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Tours/Ticket assistance
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Room service
- Housekeeping
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Flat-screen TV
- Free toiletries
- Ironing facilities
- Terrace
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 8,937 reviews
Booking.com · 8.7 · 8937 reviews
8.7Verified guest“The hotel builds trust from the start. I booked far ahead and confirmed by email; José María Gualda's reply was impeccable, and check-in was smooth. I loved the Madrid theme—it sets the place apart. The restaurant deserves credit for its period proposal, and I was impressed they're linked to an emergency cardiac service. When I asked for a taxi to the airport, they offered their own transfer at the same price, and I got a comfortable luxury van.”
8.7Verified guest“The superior double on a high floor was the best. Breakfast in the hotel restaurant was delicious, even for vegetarians.”
8.7Verified guest“We enjoyed Madrid from this special, chic hotel. The location was marvellous—a short walk to theatres, restaurants, and shopping, plus a nice restaurant on site. We were close to Tapa Tapa for dinner. Had the queen room, which was newly decorated with a terrace.”
8.7Verified guest“We loved the beautiful Madrid wink in the facade, hall, rooms, even the staff's outfits and music in the elevator—plus the live piano in the lobby. Nothing beats live music. Our room was bright, clean, comfortable, and beautifully decorated. I asked for a small detail for my wife's anniversary, and they made it easy. Dinner at their restaurant was wonderful, with friendly treatment from all staff.”
8.7Verified guest“The location is excellent—right next to Plaza de España and very close to the metro at Callao.”
8.7Verified guest“I had a good breakfast at a nice restaurant.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Right outside: You're a short walk from Gran Via's shops and theatres, plus Callao station for the metro. Plaza de España is nearby too.
Dining: Guests mention the on-site restaurant for breakfast and dinner, and note Tapa Tapa as a nearby dinner option.
Getting around: Callao station is close for metro access; the hotel offers a paid airport shuttle at a price comparable to a taxi.
Flor Baja, 3, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 375 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, the hotel offers parking, including an electric vehicle charging station.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel offer airport transportation?
Yes, there's a paid airport shuttle. One guest found the hotel's service to be the same price as a taxi, but more comfortable.
Is breakfast available?
Yes, the on-site restaurant serves breakfast, and guests have praised it, including vegetarian options.
Does the hotel have accessible facilities?
Yes, there are rooms and facilities for disabled guests, plus a lift and 24-hour reception.
The bottom line
For travellers who want to be in the middle of Madrid's action without sacrificing personality, Grupotel Mayorazgo is a dependable pick. Its location, service, and themed charm outweigh the dated parts.
8.7Our take, grounded in guest reviews
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